250.702.0810 [email protected]
Address for True North Research 333 Hunt Road, Suite 3400, Courtenay, BC V9N 1G0
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True North Research Privacy Statement

True North Research is committed to customer and visitor privacy and recognizes the importance of protecting the information gathered through visits to TrueNorthResearch.com and collected during normal business practices.

Terms and conditions of the policy stated here, describe procedures put in place to protect your private information. By using this website and our products and services, you are consenting to information collection and usage described herein. You agree information you submit shall be as complete and accurate as possible. Please read this policy carefully before accessing this website or using any product or service provided by True North Research. By accessing this website and/or using the products and services, you confirm that you are over age 18, and you agree to and will be bound by this policy. If you do not agree to the terms and conditions of this policy, please do not use TrueNorthResearch.com or its products and services.

The use of information collected through our services shall be limited to the purpose of providing the service for which the Client has engaged True North Research.

Privacy Policy

  1. We may collect the following information (all or any portion of which is defined as the “Information”):

We collect personal information that you provide to us such as your name, address, telephone or cellular phone numbers, e-mail address, date of birth, Social Security Number or Social Insurance Number as well as your usernames, passwords, payments, billing, online bank, financial institutions, utility companies, landlords, subscriptions, and social media accounts, and transaction history that you may provide to us;

information that you provide to us about other people (such as joint account holders, which with such provision, you confirm you are authorized to provide), including their names, addresses, phone numbers, e-mail addresses, dates of birth, Social Security Numbers, or Social Insurance Numbers;

the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet;

the date and time you access the Website;

the pages that you access within the TrueNorthResearch.com and the Internet address of the website from which you linked directly to our Website.

  1. We may at our discretion, use Information to:

manage your customer relationship and provide you with customer support;

perform functions as described to you at the time of collection of the Information;

store and process such in Canada or any other country in which True North Research maintains facilities, and by using the website, you consent to any such transfer of information outside of your country;

True North Research shall have no obligation or responsibility to use, incorporate, or return Information to you or act upon any instructions from you regarding the Information except as expressly set forth hereunder or required by applicable law.  True North Research reserves the right to exclude the use of certain Information submitted. If True North Research learns of inaccurately submitted Information, it reserves the right to update or remove such Information from its credit reporting system.

  1. Retention:

True North Research retains Information for as long as necessary in accordance with applicable local, state/provincial and federal laws regarding use, storage and disclosure of Information.

You agree that True North Research may use, retain and/or disclose such Information as set forth herein without financial consideration to you.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.


Use of Cookies

We may use cookies on this website to personalize user experiences. A cookie is a small text file that is placed on your hard disk by our web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

Our website uses cookies placed by us or our third party vendors for a variety of purposes, including to operate and personalize the website.


Company shall have the right to terminate, discontinue, suspend or modify this website, the products or services at any time, in whole or in part, with or without notice, at Company’s sole discretion and you agree that Company shall have no liability for doing so. In addition, Company may, in its sole discretion, refuse or restrict its products or services to anyone at any time. Further, Company reserves the right to investigate, involve and cooperate with appropriate investigatory departments or authorities regarding any suspected or actual fraudulent or other illegal or unauthorized activities involving this Website, products or services and to disclose any information necessary for such purpose.


By visiting this website, you consent to the use of cookies and similar technologies in accordance with this Privacy Statement.


Ownership and Trademarks

This Website, products and services, including all content, HTML, source, object or other code, pages, wording, marks, names graphics, software and all other materials associated with or within this Website (collectively, the “Content”), and the compilation of the Content and the “look and feel” of this Website, products and services are the property of Company and its licensors and service providers, and protected by US and international copyright and intellectual property rights laws and treaties. No portion of the Content may be used or exploited for any purpose and in any form without the express prior written permission of Company and as applicable, its licensors and service providers.

The Company names, logos, marks, product and service names are trademarks or registered trademarks of Company and Company’s property, which may not be used for any purpose without the express prior written permission of Company. Other names and marks used on this Website are the property of the respective owners. All rights not expressly granted are reserved.


Contact Us

If you have any questions regarding the privacy policy or services referred to herein you may contact a True North Representative at the following address:

True North Research

333 Hunt Road

Suite 3400

Courtenay, BC

V9N 1G0



Or by emailing us at [email protected]